Terms & Conditions

1. Who you are contracting with

Crawler is operated by SEBKLAEY ("we", "us", the "Seller"). By using Crawler, whether through the website or through the ChatGPT MCP connector, you enter into an agreement with SEBKLAEY. Questions can be sent to support@crawler.today.

2. Acceptance

By continuing to use Crawler you agree to these terms. If you use Crawler on behalf of an organisation, you confirm that you are authorised to bind it. If you use it as an individual, you confirm that you are of legal age in your country.

3. What Crawler provides

Crawler turns an adaptive interview into a structured Knowledge Core and generates AI-readable files (llms.txt, markdown pages, JSON endpoints) for a public Presence. Creating and previewing a Presence is free; hosting a published Presence is a paid subscription (Plus, Pro or Business).

Crawler is a purely digital software service. Everything we sell is a monthly software subscription delivered electronically and available immediately after purchase. We do not sell, resell, ship, deliver, fulfil, warehouse or dropship any physical goods, hardware or printed material, and no physical item is ever included with, bundled into or dispatched as part of a subscription. There is no shipping, no delivery address and no postage at any point.

A Presence may contain text supplied by its owner about their work, services or projects. That material is hosted only as digital text and structured data. Crawler is not a marketplace or online shop and does not broker sales, process third-party orders or take payment for anything described in a Presence. The only product sold on this site is access to Crawler's digital software and online hosting service.

4. Accountless ownership

Crawler has no user accounts and no login. Ownership of a published Presence is controlled entirely by the recovery code shown once at publication. You are responsible for storing it securely. If you lose it, the Presence cannot be recovered, transferred or taken offline by us on your behalf.

5. Acceptable use

You must not use Crawler to:

• break any applicable law, or publish unlawful, deceptive or infringing content;
• commit fraud, send spam, or impersonate a person, brand or business you do not represent;
• infringe intellectual property or publish content you do not have the rights to;
• interfere with the security of the service — no malware, probing, penetration attempts, automated scraping or circumvention of rate limits and plan limits;
• reverse engineer, resell or redistribute the service.

6. AI-generated content

Crawler uses AI models to conduct the interview and to draft Presence content. Outputs can be inaccurate or incomplete and are not professional, legal, financial, medical or tax advice. You are responsible for the information you provide, for verifying every published claim, and for holding the rights to any content, links or product data you submit. We may filter, restrict or remove content, refuse outputs, or take a Presence offline where content appears unlawful or infringing. Rights holders can request a takedown at support@crawler.today; repeated or serious infringement leads to termination.

7. Intellectual property

SEBKLAEY retains all rights in Crawler itself — software, generation logic, documentation and branding. You keep ownership of the content you supply and grant us a limited licence to host and process it solely to operate and publish your Presence. Subscriptions grant a limited, non-exclusive, non-transferable right to use Crawler within the selected plan.

8. Service level

Crawler is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation, and to the fullest extent permitted by law we disclaim implied warranties of merchantability and fitness for a particular purpose.

9. Payment, billing and subscriptions

Subscriptions are billed monthly in advance at the prices shown on the pricing page and renew automatically until cancelled.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, tax, cancellation and refund mechanics are governed by Paddle's Buyer Terms. See also our refund policy.

10. Suspension and termination

We may suspend or terminate access to a Presence for material breach of these terms, non-payment, security or fraud risk, or repeated policy violations. When a subscription ends, the published Presence is taken offline; generated files and Knowledge Core data may be deleted after a reasonable period.

11. Liability

To the fullest extent permitted by law, our aggregate liability is limited to the fees you paid in the 12 months before the claim. We exclude liability for indirect, consequential or special damages, including loss of profits, data or goodwill. Nothing excludes liability for fraud, death or personal injury where the law does not allow it. You indemnify us against claims arising from your content, unlawful use, or breach of these terms.

12. Changes, law and disputes

We may update these terms; continued use after an update means acceptance. You may not assign your rights without our consent; we may assign in connection with a merger or acquisition. Neither party is liable for delays caused by events beyond reasonable control. These terms are governed by Swiss law and disputes are subject to the courts of Switzerland, unless mandatory consumer law in your country provides otherwise.