Privacy Notice

Manufacturer: SEBKLAEY Lab (sebklaey.app), operating the service AI Presence, is the data controller for the personal data described in this notice. We decide why and how that data is processed.

There are no other contact details. All privacy requests are handled exclusively by Presence-Editor, our AI assistant, available 24/7 in the app.

Account data — email address, authentication identifiers, and, if you sign in with Google, the basic profile data that provider returns. Purpose: creating and securing your account and letting you sign in.

Presence content — everything you enter into your Presence: name, tagline, summaries, general location, website, languages, facts, positioning statements, items, FAQs, public links, revisions and publication state. Purpose: providing the service you asked for. Content you publish is public by your own explicit approval; drafts remain private.

Domain and social connection data — domains you add, verification tokens and verification results; social handles you add and, if you connect an official provider account, the access tokens and metadata needed for that connection. Purpose: verifying control of a domain and operating connections you explicitly authorized.

Assistant messages — the messages you send to Presence-Editor and the draft content you choose to include as context. Purpose: generating the answers and draft suggestions you requested.

Support data — the subject, category, description and optional Presence reference you confirm before sending a support case. Purpose: handling your request. We deliberately do not collect full chat histories, raw prompts, passwords, tokens, cookies, recovery codes or raw logs into support cases.

Usage and technical data — server-observed events for public Presences (a view, a machine retrieval, a request from a known AI crawler, the requested format and a coarse agent label), plus security and error logs that may include an IP address and device or browser information. Purpose: showing owners basic analytics, keeping the service secure and diagnosing faults. Public Presence analytics are stored without IP addresses, prompts or visitor identities.

Payment card details are never collected or stored by us; they are handled by Paddle as Merchant of Record (see section 5).

Performance of a contract — account data, Presence content, publication, domain and social connections, assistant use and support.

Legitimate interests — security, fraud and abuse prevention, service reliability, aggregated product improvement, and basic analytics for the owner of a Presence.

Consent — marketing emails, optional social-account connections and authorized media analysis, and any non-essential cookies. You can withdraw consent at any time.

Legal obligation — bookkeeping, tax and responses to lawful requests.

AI Presence only publishes information supplied by you as the owner or by an authorized representative. It does not build hidden dossiers, does not infer sensitive characteristics, and does not profile non-consenting people. Do not enter personal data about third parties unless you are authorized to do so.

Presence-Editor drafts are marked as AI-drafted until you confirm them. Imported text, captions, transcripts and documents are treated as data, never as instructions.

Merchant of Record — Paddle.com Market Limited acts as reseller and Merchant of Record for all orders. Paddle processes payment and billing data, manages subscriptions, handles tax compliance, invoicing, returns and related customer enquiries. See Paddle's privacy notice.

Infrastructure and subprocessors — our hosting, database, authentication and email providers, which store and transmit data on our instructions.

AI processing — OpenAI, which processes the assistant messages and draft context you submit in order to return a response.

Connected platforms — only where you explicitly connect an official social account, and only within the scopes you approve.

Professional advisers and authorities — legal and accounting advisers, and public authorities where we are legally required to disclose.

We do not sell personal data and we do not run advertising profiling.

Our providers may process data outside your country, including in the United States. Where data leaves the UK or EEA, transfers rely on an adequacy decision or on Standard Contractual Clauses together with appropriate additional safeguards.

Account and Presence data are kept while your account exists. When you delete a Presence it is removed together with its claims, items, FAQs, links and revisions; when you delete your account, associated data is deleted or anonymised within 30 days, apart from data we must keep longer.

Analytics events are retained in aggregated, non-identifying form for up to 24 months. Support cases are kept for up to 24 months after closure. Billing records held by us or by Paddle are retained for the statutory period, typically 10 years.

We apply appropriate technical and organisational measures: encryption in transit, encryption at rest for stored credentials and tokens, row-level access rules so an account can only reach its own data, least-privilege server access, secret management outside the client application, and separation between private drafts and published content. No system is perfectly secure, but we review these controls regularly and notify you and the competent authority where a breach legally requires it.

Subject to applicable law you may request access to your data, correction, erasure, restriction of processing, portability, and you may object to processing based on legitimate interests. Where processing rests on consent, you may withdraw it at any time without affecting prior processing.

Much of this is available directly in the app: edit any field, unpublish a public Presence, export it, or delete it permanently. For anything else, ask Presence-Editor, our AI assistant and single point of contact. We respond within one month. If you are in the UK or EEA, you may also lodge a complaint with your supervisory authority.

We use strictly necessary cookies and local storage for authentication, session handling and security; these cannot be switched off without breaking sign-in. We do not use advertising cookies. If we introduce analytics or marketing cookies, we will ask for your consent first and provide a way to change your preferences. Paddle may set cookies during checkout for fraud prevention and payment processing.

We may update this notice as the service evolves. Material changes will be announced in the app or by email, and the "last updated" date above will change.